An Order constitutes an offer by the Customer to purchase Services in accordance with these Conditions.
The Order shall only be deemed to be accepted when the Supplier (Copenhagen Limousine Service) issues a written acceptance or a written confirmation of the Order at which point and on which date the Contract shall come into existence (Commencement Date).
The Supplier (Copenhagen Limousine Service) reserves the right to amend the Specification (if applicable) if necessary to comply with any applicable law or regulatory requirement, or if the amendment will not materially affect the nature or quality of the Services, and the Supplier (Copenhagen Limousine Service) shall notify the Customer in any such event.
Any advertising issued by the Supplier, and any descriptions or illustrations contained in the Supplier’s brochures or on the Supplier’s (Copenhagen Limousine Service) website, are issued or published for the sole purpose of giving an approximate idea of the Services described in them. They shall not form part of the Contract or have any contractual force.
The Supplier (Copenhagen Limousine Service) shall be entitled in its sole discretion to sub-contract the provision of the Services.
Whilst the Supplier (Copenhagen Limousine Service) shall use reasonable endeavours to procure that the Chauffeur adheres to all timings specified in the Contract, such obligation shall not be of the essence of the Contract.The Customer acknowledges and agrees that the Chauffeur shall have the absolute discretion to refuse to transport any Passenger(s) who are under the influence of drugs or alcohol and whose behaviour whilst in that state reasonably poses a threat to the Chauffeur, the Vehicle or any other Passenger(s).
In the event that any Passenger(s) in the opinion of the Chauffeur are behaving in an unacceptable manner, then the Customer acknowledges that the Chauffeur may terminate the Contract and cease the provision of the Services even if they are not completed. Such termination shall not remove the responsibility from the Customer to settle all sums due to the Supplier (Copenhagen Limousine Service) which shall be payable.
The Supplier (Copenhagen Limousine Service) reserves the right to change the Vehicle for the performance of the Services subject always to such replacement being of similar or better standard to the Vehicle.
No one other than the Chauffeur shall be entitled to drive the Vehicle.
In the event of any breakdown of the Vehicle, the Supplier (Copenhagen Limousine Service) shall use reasonable endeavours to ensure that an alternative vehicle attends at the earliest opportunity to recommence the provision of the Services.
The Supplier (Copenhagen Limousine Service) reserves the right to procure that the Chauffeur refuses the carriage of luggage if in the Chauffeur’s opinion the weight and volume of the same is excessive.
The maximum seating of the Vehicle shall be as determined by the Supplier (Copenhagen Limousine Service) and shall not be exceeded. The Supplier (Copenhagen Limousine Service) operates a non-smoking policy in all Vehicles provided by it.
It shall be the Passenger(s) sole responsibility to ensure that any seatbelt provided in the Vehicle is worn by them and the Supplier (Copenhagen Limousine Service) consequently excludes any liability to the Customer and/or the Passenger(s) attributable to any such failure.
The Customer shall indemnify the Supplier (Copenhagen Limousine Service) on demand for any damage caused by the Passenger(s) to the interior or exterior of the Vehicle and for all cleaning and valet costs if any Passenger(s) in any unreasonable way causes the cleanliness of the Vehicle to be of an inferior standard than that which prevailed at pick-up time.
Whilst the Supplier (Copenhagen Limousine Service) shall use reasonable endeavours to procure that the Chauffeur adheres to any itinerary specified in the Order, such obligation shall not be of the essence of the Contract and the Supplier (Copenhagen Limousine Service) shall not be held responsible for loss or inconvenience arising from the delays in journey durations attributable to traffic or weather conditions, breakdown or otherwise. The Chauffeur shall accordingly not be bound to comply with the Passenger(s) request to exceed speed limits.
If the Supplier’s (Copenhagen Limousine Service) performance of any of its obligations under the Contract is prevented or delayed by any act or omission by the Customer or failure by the Customer to perform any relevant obligation (Customer Default):
(a) the Supplier (Copenhagen Limousine Service) shall not be liable for any costs or losses sustained or incurred by the Customer arising directly or indirectly from the Supplier’s (Copenhagen Limousine Service) failure or delay to perform any of its obligations as set out in this clause.
(b) the Customer shall reimburse the Supplier (Copenhagen Limousine Service) on written demand for any costs or losses sustained or incurred by the Supplier (Copenhagen Limousine Service) arising directly or indirectly from the Customer Default.
The Charges for the Services shall be calculated in accordance with the Supplier’s fee rates, as set out in the Order.
The Customer shall be responsible for all parking and toll charges incurred in the provision of the Services.
The Customer shall pay each invoice submitted by the Supplier (Copenhagen Limousine Service) within contracted amount of days of the date of the invoice; or immediately if the service is to be paid by credit card, or by secure credit card payment link.
Time for payment shall be of the essence of the Contract.
Confidentiality
Each party undertakes that it shall not at any time during the Contract, and for a period of five years after termination of the Contract, disclose to any person any confidential information concerning the business, affairs, customers, clients or suppliers of the other party.
Each party may disclose the other party’s confidential information:
(I) to its employees, officers, representatives, subcontractors or advisers who need to know such information for the purposes of carrying out the party’s obligations under the Contract. Each party shall ensure that its employees, officers, representatives, subcontractors or advisers to whom it discloses the other party’s confidential information comply with this clause.
(II) as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.
Neither party shall use the other party’s confidential information for any purpose other than to perform its obligations under the Contract.
Cancellation & Amendment policy:
(I) Transfer services are to be cancelled 4 hours prior to commencement. Otherwise charges will apply.
(II) Hourly services/As directed services are to be cancelled 12 hours prior to commencement. Otherwise charges will apply.
(III)Subcontracted services are to be cancelled 24 hours prior to commencement. Otherwise charges will apply.
